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Operations automation

We help your business grow by handing routine work to AI you own
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AI Opportunity Discovery and Process Mapping

Finding the workflows worth handing to an AI teammate — and the ones that aren’t.
  • Structured workshops to map how your team works.
  • Prioritisation of workflows by time lost, error cost, and frequency.
  • A senior assessment of what Cowork can automate today.
  • A shortlist of high-ROI candidates for the first project.
  • A lean, cost-efficient discovery process.

AI Readiness and ROI Assessment

A grounded estimate of what automation will return — and what it takes to get there.
  • Readiness scoring for data, tools, and decision complexity.
  • A Swiss-EU data-residency and DSG/GDPR review up front.
  • Realistic ROI estimates for each workflow.
  • Independent guidance on where Cowork fits.
  • A roadmap that prioritises quick wins.

Cowork Setup and Custom Skill Development

Turning your real processes into reusable AI skills your team can run and re-run.
  • Cowork configured to your workflows, terms, and rules.
  • Custom skills defined in plain English.
  • Skills built for reuse and extension.
  • An organised, maintainable skill library.
  • Full client ownership, with no lock-in.

Tool Integration and MCP Connector Setup

Connecting Cowork securely to the systems your team already uses.
  • Connectors to your CRM, Microsoft 365, Google, accounting, and email.
  • Enterprise-grade integration at SMB scale and cost.
  • Least-privilege access configuration.
  • Support for custom and industry-specific systems.
  • Documented data flows for Swiss-EU compliance.

Workflow Testing and Quality Assurance

Making sure every automation is right before your team relies on it.
  • Testing of every workflow on real data and edge cases.
  • Verification of all outputs before go-live.
  • Human-review checkpoints for sensitive actions.
  • Formal sign-off before any workflow goes live.
  • A stabilisation period to resolve early issues.

Governance, Guardrails and Swiss-EU Data Assurance

The one thing an SMB buyer actually pays for: making AI safe, compliant, and locally accountable.
  • Plain-English rules for what the AI can and cannot do.
  • Swiss-EU data-residency and DSG-GDPR assurance.
  • Policies configured per team, project, or company-wide.
  • Access and permissions aligned with your IT.
  • A local, named point of accountability.

Team Enablement and Hands-on Training

Training your people to run, manage, and build automations without us.
  • Hands-on training in English or German.
  • Instruction on building new skills in plain English.
  • Coaching on delegating complete tasks.
  • Walkthroughs of admin and access management.
  • Reference guides retained by your team.

Handover and Self-Sufficiency Enablement

Leaving your team fully in control — no dependency, no recurring fees.
  • Full handover of skills, connectors, rules, and documentation.
  • Confirmation of your team’s independence before we exit.
  • A model for sharing skills across teams.
  • A clean sign-off, with your subscription retained.
  • Complete client ownership by design.

Expansion and Ongoing Advisory

Senior support on call to grow automation into new tasks, teams, and departments.
  • Regular reviews to identify the next workflow to automate.
  • Senior IT and business advisory without a large internal team.
  • Support for extending Cowork to new teams and tools.
  • A local partner for complex, multi-stakeholder situations.
  • Compounding value on what you already own.